Recently we had the pleasure of working with Darryl & his team at Smith & Sons Toowoomba East. We extend our family home; building a master suite above the garage and a 2 car shed in the backyard (with matching cladding to the house).
We have had a great experience with Smith & Sons, they stuck to budget and the time-frame originally quoted, only adding extra expense & time for additional jobs we wanted done (aka the shed).
As we were overseas a lot during the build, Darryl kept us updated with photos and emails every couple of days. Darryl was more than accommodating with any extra special requests that we threw at him or problems they found during the build (e.g. fixing a leak in the main bathroom, changing all door locks, repairing a hole in the ceiling etc.).
We would highly recommend Smith & Sons Toowoomba East for anyone looking for a builder. From the very start they were the most professional, friendly and communicative builder we received quotes from. They worked with us in timely manner to meet our budget and list of wants.
We were very impressed with the customer service from the start and throughout the whole build. Based on previous experience, generally builders are terrible at customer service and communication, so it was a huge comfort knowing Darryl and his team would be looking after our house and us during the project.
The final product looks fantastic, the workmanship and quality is great. Now our home is finally complete and you would never know that the master suite was added on years later, everything flows and matches perfectly with the rest of the house.
Thank you Darryl & the team at Smith & Sons Toowoomba East.