We first searched the web to locate deck builders in our local area as we didn’t know any builders that would be happy to do this ‘small job’. We viewed some options but the Smith & Son website looked professional and provided the correct information we were looking for. I then turned to the testimonials and found that two of the statements were from people I knew. Having followed up with our friends, we then contacted Travis and explained to him our project – we needed a replacement deck incorporating a new covered walkway. Due to health reasons, a ramp was also required to assist my husband’s access to the house.
Travis visited our house and ascertained our requirements and within no time, provided us a quote (once accepted), drew up the plans and submitted a building permit with the Council. Travis did everything required to ensure that our building work had the proper approvals; it was great that we did not have to navigate through this process ourselves.
Throughout the course of the construction, Travis and Brett were fantastic. Their work was meticulousness and they kept the area extremely clean and tidy when they left every night. When we asked for additional work like lighting and handrails, nothing was a problem for Travis who arranged sub‑contractors, if needed, to undertake the work within the project timeline.
The end result was fantastic – we had no idea that the new deck and walkway would turn out to be such a feature to our home adding extra living space that our family and friends can enjoy. The quality of construction and craftsmanship was exceptional and we were particularly impressed with Travis’ attention to detail. We could not have been happier.
It is obvious that Travis takes pride in his work and genuinely enjoys satisfying his clients. We would certainly recommend Smith & Sons to anyone who wants a terrific job by some very talented young builders. We have no hesitation in calling on them again to undertake some more projects for us in the future.