Why ChooseSmith & Sons?

Maroubra Smith & Sons

Our Area

Smith & Sons Maroubra is your local home renovation specialist. We’ve been making home renovation dreams happen for more than 30 years and are fully qualified! Whether you’re just starting out with a few rough ideas, or you know exactly what you want, we can help with developing concepts right through to completion. Thinking of renovating your bathroom or kitchen? Or simply adding an extension to your home? What are you waiting for?

We specialise in:

·      Renovations

·      Extensions , alterations & additions

·      Kitchens

·      Bathrooms

·      Decks, pergolas & outdoor entertaining areas

·      Remedial building works

And just about anything else you can imagine!

When you choose Smith & Sons Maroubra you’re choosing a team of highly skilled local tradespeople with extensive knowledge of the best materials and building methods for the area. Not only that – we’re a team that’s reliable, respectful and hard-working. We make the entire home renovation process an enjoyable one for all involved…yes it is possible!

Talk to us today about how we can help bring your vision to life.

About Us

Our Vision for the Future

“To continue being an efficient construction contractor working in an ethical and balanced manner to earn the privilege of being the construction contractor of choice”

Our Mission for everyday

The following outlines how Smith & Sons Maroubra seeks to conduct itself in its business activities and as an active member of the local community:

Integrity

We embrace the highest Standards of Fairness and Ethical behaviour.

Honesty

We will not say things that are false. We will never deliberately mislead. We will always be as candid as possible, openly and freely sharing information, as appropriate to the relationship.

Promise-Keeping

We will go to great lengths to keep to our commitments. We will not make promises that cannot be kept and we will not make promises on behalf of the organization unless we are authorized to do so.

Fairness

We will create and follow a process and achieve outcomes that a reasonable person would call just, even-handed, and non-arbitrary.

Respect for all

We will be open, honest and direct in our communication, we will honour and value the abilities of others, embracing the responsibility and accountability for our actions in this regard. We will always treat everyone with respect.

Commitment

We deliver projects on time, within budget, and to the quality specified.

Excellence

We review and improve our people and processes.

Security

We provide a safe workplace and attempt to offer long-term employment.

Social responsibility

We are respectful of the needs of our community and will assist when we can.

 

Business Ethics Policy

Our ethical principles, as set out above, are the values that set the ground rules for all that we do in our organization and its dealings with the world at large.

As we seek to achieve responsible commercial success, we will balance these principles against each other, always mindful of our promise to our stakeholders and the community that we will achieve responsible commercial success.

We will live up to these principles, even when confronted with professional and social risks, as well as economic pressures.

Client Care

Smith & Sons Maroubra is committed to implementing, monitoring and continuously improving the high level of service the organisation provides its clients, their representative/s, sub-contractors and other stakeholders.

This policy extends our commitment to quality by taking into account the considered views and opinions of our clients, sub-contractors and stakeholders on the way we operate.

It is intended that this statement will emphasise the standards of quality and service the organization is intent upon providing and offer the reassurance that any item which does not achieve the required standard will be promptly addressed and adequately resolved.

Open Dialogue

We encourage and welcome open and constructive dialogue at every stage of the conception, design, construction and management process between all members of the ”Construction Team” and stakeholders who are impacted by our activities. Our experience has proven without doubt that this ensures the best route to a successful project. Issues raised will be fairly considered and any possibility for improvement identified will be implemented.

Complaints

To continuously improve our high level of service to our clients we expect complaints and defect issues to be dealt with promptly to the satisfaction of the client. We have a documented complaints procedure with all complaints/defects being categorized as follows:

  • Category 1 Emergency immediate action
  • Category 2 Urgent resolved within 48 hours and
  • Category 3 normal resolved within 7 – 10 days

Client Satisfaction

The organization has appointed the project’s Project Supervisor as the single point of contact who will be responsible for ensuring that any defects or complaints are properly dealt with to the satisfaction of the client. The nominated Project Supervisor is responsible to the Managing Director and reports to all parties on a regular basis and, most importantly, liaises on a regular basis with the client/s and stakeholders promptly on action implemented.

Client Liaison

Close liaison will be maintained between the Project Supervisor and the client throughout the construction process and the client and stakeholders will be invited, upon completion, to complete a confidential questionnaire in which they can submit their views on key issues including: Quality, Performance, Relationships, Consideration, and Level of information provided at Pre-Construction, Construction and Client Care.

Our Area – Maroubra

Smith & Sons Maroubra is your renovation builder in Sydney’s Eastern suburbs. The Eastern suburbs lifestyle is highly focused on making the best of the outdoors and entertaining friends and family. Making room in your home to accommodate this lifestyle is where Smith & Sons come in. Whether it’s building a new deck that takes in the views and provides a great entertaining area for those warm summer night barbeques, or perhaps it’s adding a new room for your new family addition. Tony Lucien have more than 30 years of experience working in the building industry and has used his passion, experience and knowhow to develop Smith & Sons Maroubra into a highly respected construction company which has enjoyed the trust and loyalty of new and repeat clients over the years. Tony is also renowned for his meticulous attention to detail and problem solving skills. Being a local, Tony knows the area and the local conditions that will affect the liveablilty and sustainability of your home. This intimate local knowledge means that he can suggest ways to improve your home that will suit your surroundings and the environment for many years to come.

If you are thinking of renovating in the Maroubra area, there is no better time than now to  get your home renovation happening. Using only quality, local trades with  extensive knowledge about Maroubra’s geography, we can take your ideas and turn them into reality. We specialise in, Renovations & Extensions, Alterations & Additions,  Kitchens, Bathrooms, Decks & Pergolas, Outdoor Entertaining Areas, Remedial  Building works… and anything else you can imagine!

Using our simple 3 Step Renovation Process we make the entire renovation  process an enjoyable experience for you and your family.  We understand that it  takes a team of reliable, respectful and skilled people to renovate a home, and  being local means that Tony and his team have the connections and best  resources available.

Our professional and fully licensed team are passionate about getting your job  done right the first time, so you can enjoy all your new home has to offer.  So call Tony today on 0414 423 418 to start your home renovation with a team that cares.

What We Do

We specialise in a range of construction services, including, but not limited to:

  • Upper-floor additions
  • Extensions
  • Apartment & unit refurbishments
  • Bathroom renovations
  • Kitchen renovations
  • Home Makeovers
  • Office Profile

    Our Area

    Smith & Sons Maroubra is your local home renovation specialist. We’ve been making home renovation dreams happen for more than 30 years and are fully qualified! Whether you’re just starting out with a few rough ideas, or you know exactly what you want, we can help with developing concepts right through to completion. Thinking of renovating your bathroom or kitchen? Or simply adding an extension to your home? What are you waiting for?

    We specialise in:

    ·      Renovations

    ·      Extensions , alterations & additions

    ·      Kitchens

    ·      Bathrooms

    ·      Decks, pergolas & outdoor entertaining areas

    ·      Remedial building works

    And just about anything else you can imagine!

    When you choose Smith & Sons Maroubra you’re choosing a team of highly skilled local tradespeople with extensive knowledge of the best materials and building methods for the area. Not only that – we’re a team that’s reliable, respectful and hard-working. We make the entire home renovation process an enjoyable one for all involved…yes it is possible!

    Talk to us today about how we can help bring your vision to life.

  • About Us

    About Us

    Our Vision for the Future

    “To continue being an efficient construction contractor working in an ethical and balanced manner to earn the privilege of being the construction contractor of choice”

    Our Mission for everyday

    The following outlines how Smith & Sons Maroubra seeks to conduct itself in its business activities and as an active member of the local community:

    Integrity

    We embrace the highest Standards of Fairness and Ethical behaviour.

    Honesty

    We will not say things that are false. We will never deliberately mislead. We will always be as candid as possible, openly and freely sharing information, as appropriate to the relationship.

    Promise-Keeping

    We will go to great lengths to keep to our commitments. We will not make promises that cannot be kept and we will not make promises on behalf of the organization unless we are authorized to do so.

    Fairness

    We will create and follow a process and achieve outcomes that a reasonable person would call just, even-handed, and non-arbitrary.

    Respect for all

    We will be open, honest and direct in our communication, we will honour and value the abilities of others, embracing the responsibility and accountability for our actions in this regard. We will always treat everyone with respect.

    Commitment

    We deliver projects on time, within budget, and to the quality specified.

    Excellence

    We review and improve our people and processes.

    Security

    We provide a safe workplace and attempt to offer long-term employment.

    Social responsibility

    We are respectful of the needs of our community and will assist when we can.

     

    Business Ethics Policy

    Our ethical principles, as set out above, are the values that set the ground rules for all that we do in our organization and its dealings with the world at large.

    As we seek to achieve responsible commercial success, we will balance these principles against each other, always mindful of our promise to our stakeholders and the community that we will achieve responsible commercial success.

    We will live up to these principles, even when confronted with professional and social risks, as well as economic pressures.

    Client Care

    Smith & Sons Maroubra is committed to implementing, monitoring and continuously improving the high level of service the organisation provides its clients, their representative/s, sub-contractors and other stakeholders.

    This policy extends our commitment to quality by taking into account the considered views and opinions of our clients, sub-contractors and stakeholders on the way we operate.

    It is intended that this statement will emphasise the standards of quality and service the organization is intent upon providing and offer the reassurance that any item which does not achieve the required standard will be promptly addressed and adequately resolved.

    Open Dialogue

    We encourage and welcome open and constructive dialogue at every stage of the conception, design, construction and management process between all members of the ”Construction Team” and stakeholders who are impacted by our activities. Our experience has proven without doubt that this ensures the best route to a successful project. Issues raised will be fairly considered and any possibility for improvement identified will be implemented.

    Complaints

    To continuously improve our high level of service to our clients we expect complaints and defect issues to be dealt with promptly to the satisfaction of the client. We have a documented complaints procedure with all complaints/defects being categorized as follows:

    • Category 1 Emergency immediate action
    • Category 2 Urgent resolved within 48 hours and
    • Category 3 normal resolved within 7 – 10 days

    Client Satisfaction

    The organization has appointed the project’s Project Supervisor as the single point of contact who will be responsible for ensuring that any defects or complaints are properly dealt with to the satisfaction of the client. The nominated Project Supervisor is responsible to the Managing Director and reports to all parties on a regular basis and, most importantly, liaises on a regular basis with the client/s and stakeholders promptly on action implemented.

    Client Liaison

    Close liaison will be maintained between the Project Supervisor and the client throughout the construction process and the client and stakeholders will be invited, upon completion, to complete a confidential questionnaire in which they can submit their views on key issues including: Quality, Performance, Relationships, Consideration, and Level of information provided at Pre-Construction, Construction and Client Care.

  • Our Area

    Our Area – Maroubra

    Smith & Sons Maroubra is your renovation builder in Sydney’s Eastern suburbs. The Eastern suburbs lifestyle is highly focused on making the best of the outdoors and entertaining friends and family. Making room in your home to accommodate this lifestyle is where Smith & Sons come in. Whether it’s building a new deck that takes in the views and provides a great entertaining area for those warm summer night barbeques, or perhaps it’s adding a new room for your new family addition. Tony Lucien have more than 30 years of experience working in the building industry and has used his passion, experience and knowhow to develop Smith & Sons Maroubra into a highly respected construction company which has enjoyed the trust and loyalty of new and repeat clients over the years. Tony is also renowned for his meticulous attention to detail and problem solving skills. Being a local, Tony knows the area and the local conditions that will affect the liveablilty and sustainability of your home. This intimate local knowledge means that he can suggest ways to improve your home that will suit your surroundings and the environment for many years to come.

    If you are thinking of renovating in the Maroubra area, there is no better time than now to  get your home renovation happening. Using only quality, local trades with  extensive knowledge about Maroubra’s geography, we can take your ideas and turn them into reality. We specialise in, Renovations & Extensions, Alterations & Additions,  Kitchens, Bathrooms, Decks & Pergolas, Outdoor Entertaining Areas, Remedial  Building works… and anything else you can imagine!

    Using our simple 3 Step Renovation Process we make the entire renovation  process an enjoyable experience for you and your family.  We understand that it  takes a team of reliable, respectful and skilled people to renovate a home, and  being local means that Tony and his team have the connections and best  resources available.

    Our professional and fully licensed team are passionate about getting your job  done right the first time, so you can enjoy all your new home has to offer.  So call Tony today on 0414 423 418 to start your home renovation with a team that cares.

  • What We Do

    What We Do

    We specialise in a range of construction services, including, but not limited to:

    • Upper-floor additions
    • Extensions
    • Apartment & unit refurbishments
    • Bathroom renovations
    • Kitchen renovations
    • Home Makeovers

Our Team

  • Tony Lucien
    Managing Director

Address

Unit 2, 7-9 Julian Close, Banksmeadow, NSW, 2019, Australia

Contact Us

Get In Touch