Dear Jason and Jackie,
I just wanted to thank you and the team at Smith & Son Ashgrove for the efforts in completing our recent (and extensive) renovations.
Having first met Jason with plans for a minor renovation, our renovation soon expanded into a major renovation.
It took us three months to decide to start the renovation, with changes in plans, materials etc. Jason graciously accommodated us changing our minds and advised us on the best, yet most cost effective materials to use.
Renovation included replacing exterior walls, bathroom, kitchen, deck, electrical, roof, internal wall linings, windows, concreting and plumbing.
The quotes were inline with other builders, but the advantage with dealing with Smith & Son Ashgrove over other builders was that Jason (the owner) was quoting the job, supervising and apart of the actual construction. So if any issues did arise with the renovation they were dealt with immediately. Of course, Jackie was also contactable if I needed an issue resolved straight away.
Your original quotes for the job remained steadfast unless I changed my mind or we uncovered issues with the original construction work which we were not aware of.
The outcome of the renovation was fantastic. No corners were cut in terms of construction or adhering to building code. We really didn't have anything to worry about with the renovation as it was all taken care of.
I would especially like to thank your team members Rex and Cam who worked tirelessly on our renovation for months and did a fabulous job. The things appreciated above all were the service, attention to detail, no corners being cut with regard to construction and the courteous manner in which everybody conducted themselves.
I would have no hesitation in recommending you to friends or using Smith & Son Ashgrove again.